Clad Home warranties our furniture to be free from manufacturing defects for 5 years from date of purchase, though we believe you will cohabitate happily with your Clad Home furniture for much longer than that. Our Limited Furniture Warranty includes structural damages, but not damages from use. Modifications made to the structure by the customer waives this guarantee.

Clad Home reserves the right to, at our sole discretion, repair or replace your furniture, send a third party to your home for inspection and/or repair, have your furniture transported to a third party location for inspection and/or repair, or ship or courier parts to you for minor repairs that may be completed by the customer. Replacements may be provided in a fabric or finish different from the furniture you originally purchased, depending on fabric and finish availability at the time of replacement.

This Limited Warranty does not cover the following:

*Comfort or style preference.

*Fabric, as it all either comes from independent third party vendors or is provided directly by the customer.

*Defects or damage resulting from negligence, misuse, accidents, or abnormal use including but not limited to, dents, nicks, stains or disassembly services.

*A normal softening and flattening of the cushion foam and fibers, which is considered normal wear, not a defect.

*Pilling or shedding fabric which is a normal part of the wearing-in process, not a defect.

*Finishes and stains applied to wood surfaces, which will always require special care to be maintained.

*Replacement of any non-defective pieces of furniture (for example, if you purchase furniture with multiple components and only one component is defective, then we will only replace the defective component).

*Re-sold items. Warranty is applicable to the original owner and original delivery address only.

*Any Furniture sold by resellers who are not authorized retailers.

*Any furniture that has been modified from its original state including installation of third party legs or fabric, and alteration to the structure and/or material of the furniture.

*Commercial use. Warranty applies only to furniture used for normal residential purposes. While our furniture is certainly built to last and commercial customers may inquire about available upgrades for extra durability in commercial settings, it is industry standard that residential warranties do not extend to commercial applications.

*"As is” condition products sold “second hand” or as “floor samples.

FAQ